Shipping Policy
All domestic orders are dispatched within 1 to 3 working days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Rates and estimates for domestic shipping
For calculated shipping rates: The shipping costs of your order will be calculated and displayed at checkout.
Shipping option | Estimated delivery time | Price
Local delivery
- Contact us to order local delivery
- Deliveries are made between 09:00 and 14:00 on weekdays. We will contact you via text message to the phone number provided at checkout to notify you on the day of our arrival.
In-store collection
- Contact us to apply for in-store collection.
International shipping
- We offer international shipping to all European countries.
Your order may be subject to import duties and taxes (including VAT), which are calculated once the shipment reaches the destination country. Ashmi Ltd is not responsible for these charges, if applicable, and you are responsible for this as a customer.
How do I check the status of my order?
When your order has been dispatched, you will receive an email notification from us containing a tracking number that you can use to check its status. Wait 48 hours before the tracking information becomes available.
If you have not received your order within 7 days of receiving your shipping confirmation email, please contact us at zamowienia.aszmistyle@gmail.com with your name and order number and we will follow up with you.
We accept exchanges up to 14 days from the date of delivery if the item is unused and is in its original condition, and we will refund the full amount of your order less return postage costs.
If your order has arrived damaged in any way, please email us as soon as possible at zamowienia.aszmistyle@gmail.com with your order number and a photo of the item's condition. We resolve these on a case-by-case basis, but will do our best to find a satisfactory solution.
If you have any further questions, please contact us at zamowienia.aszmistyle@gmail.com.